FAQ Abo-webshop

Is my travel card still valid?

Yes, go to www.swisspass.ch to inquire about the validity.

Where can I renew my travel card now?

We recommend renewing it at the webshop of our partner SBB or at the appropriate tariff association.

What happens with my customer data?

Your SwissPass customer account remains in effect so that you can register at other channels. According to the legal requirements, PostBus will keep the customer data from the Abo-webshop. 

Can I also use my login at other channels?

Yes, this is a SwissPass login which can be used at SBB and at other transport companies and tariff associations.

Where does the link in the extension e-mail go now?

It will take you to the SBB-webshop.

Where do I buy my PostBus tickets now?

Tickets can be bought with the PostBus app until further notice.

Who can I contact if I have further questions?

For any questions or concerns, please contact our Abo-Centre (abocenter@postbus.ch).