Praise, Proposals or Criticism

Do you have a suggestion to improve a service of PostBus or would like to put a praise? Aren’t you satisfied with a particular service? We are pleased to help you.

Important note:
In case of missing stops or lines please chose the feedback category «Other service » and list the missing information in the field «Your Message».

  1. Create Feedback
  2. Contact details
  3. Review
  4. Completion
When did the event took place? *
(Example, 11/21/2018)
(Example, 21:00)
Please specify on which day and at what time the incident took place, so that we can look into the matter more closely.
Please indicate whether the incident is related to a Postbus ride or relates to another service.
Enter the appropriate PostBus stop (Example: Bern, Hauptbahnhof).

Only the most accurate localization of the event and identification of the scheduled PostBus route will make it possible for us to process your message.
Wählen Sie hier bitte die entsprechende Postauto-Route aus.
In case of smartphone based events please add following information in your message: smartphone make and type, OS version, name and version of app and if relevant also payment method, screenshots of transaction, ev. user-id and registered e-mail address.
Files must be less than 20 MB.
Allowed file types: jpg jpeg gif png txt doc docx xls xlsx pdf ppt pptx pps ppsx mp3 mov mp4 m4a m4v mpeg avi tiff bmp eml msg.
PostBus will select the contact type.