Praise, Proposals or Criticism

Have a bone to pick with us concerning one of our services, proposals on how we could possibly improve on something – or you’d like to sing our praises? Don’t hesitate to contact us and voice your opinion please - we want to hear what you have to say!

Important Note:
Feedback regarding the new timetable must be entered via the customer response category “Other Services” because these routes and stops are not yet available in the system. Please provide details on route and stop in the field “Description”. We apologize for any inconvenience. Thank you for your patience.

  1. Create Feedback
  2. Contact details
  3. Review
  4. Completion
When did the event took place? *
(Example, 04/28/2017)
(Example, 15:55)
Please specify on which day and at what time the incident took place, so that we can look into the matter more closely.
Please indicate whether the incident is related to a Postbus ride or relates to another service.
Enter the appropriate PostBus stop (Example: Bern, Hauptbahnhof).

Only the most accurate localization of the event and identification of the scheduled PostBus route will make it possible for us to process your message.
Wählen Sie hier bitte die entsprechende Postauto-Route aus.
Files must be less than 20 MB.
Allowed file types: jpg jpeg gif png txt doc docx xls xlsx pdf ppt pptx pps ppsx mp3 mov mp4 m4a m4v mpeg avi tiff bmp eml msg.
PostBus will select the contact type.