Travelling without a valid ticket

Customers travelling by Postbus must have a valid ticket with them for the entire journey. Fare dodgers generate significant revenue losses on public transport, which ultimately fall mainly on honest customers.

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A SwissPass is checked using a PostBus ticket control device.

Information on travelling without a valid ticket

Would you like more information about your rights and obligations as a passenger? Or was a surcharge imposed on you during a ticket inspection? Information and contacts about travelling without a valid ticket.

PostBus Ltd
Payment collection customer service
8080 Zurich
Tel. 041 848 000 152 (CHF 0.08/min.)
Monday – Friday 8 a.m.–4 p.m.

National fare dodger database

The national fare dodger database is operated by PostBus Ltd on behalf of the public transport sector. As a public transport industry organization, Alliance SwissPass acts as a partner.

Every person can request in writing, which data about them is available in the fare dodger database, stating their name, address and date of birth. The applicant must attach a copy of their passport or identity card. The written request for information on all data processed in the national fare dodger database can be submitted directly to the following address:

PostBus Ltd
Pfingstweidstrasse 60b
8080 Zürich

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