Frequently asked questions

Changing a travelcard

Changing an address

Entitlement

FIP card

How to order

Renewals

SwissPass

Lost travelcard

Taxation

Want to waive your entitlement to the staff travel discount?

Do you have any questions for us about travel discounts?
Send us an e-mail!

Please note that PostBus Customer Service does not respond to telephone enquiries about the staff travel discount.